JioMoney Wallet, while disclosing upfront that the publishing company and its affiliates do not sell or rent personal information to any third-party entities, also adds that the company “engages a number of vendors, consultants, contractors and takes support of our group companies or affiliates. We may provide our partners access to or share your personal information to enable them to provide the services subscribed by you.” Terms and conditions of the BHIM app state: “For the protection of both the parties, and as a tool to correct misunderstandings, the user understands, agrees and authorises NPCI, at its discretion, and without further prior notice to the user, to monitor and record any or all telephone conversations between the user(s) and NPCI only.”
It is imperative to note that most of these apps announce it upfront in their privacy policies that the policy could change anytime without prior information to the users. At the same time, it should be noted that sharing of some data is required for proper functioning of many apps. While most app publishers may not misuse the data being gathered, you should know exactly what data is being used.
Pranesh Prakash, policy director at the Centre for Internet and Society said that their research outputs show that laws to deal with misuse of personal data are very weak in India. “We need a strong privacy law to address these issues, of which we have proposed a citizens’ draft. Clearly, the prevailing situation shows that the industry is not taking enough initiative on self-regulation. At the same time, even the government isn’t taking much interest in consumer protection.”